Terms and Conditions

I. Definitions:

a. Administrator – MRS-GROUP Limited Liability Company with its registered office in Poznań, address: ul. 28 czerwca 1956 r. 223/229/106, 61-485 Poznań, entered in the Register of Entrepreneurs of the National Court Register by the District Court Poznań-Nowe Miasto i Wilda in Poznań, 8th Commercial Division of the National Court Register under number: 0000527875, NIP (Tax Identification Number): 7811901195, REGON (National Business Registry Number): 302848481, share capital: PLN 5,000.00, tel. +48 602 248 721, e-mail: mrsolar@mrsolar.pl, being the administrator of the Platform,

b. Contact form – a form available on the Platform, allowing Users to send enquiries to the Administrator.

c. Platform – an internet portal located at: www.mrsolar.pl, owned by the Administrator.

d. Terms and Conditions – these terms and conditions setting out the rules for the use of the Platform by Users, including the rules for using the Contact Form.

e. User – any entity visiting the Platform and/or using the Contact Form.           

II. General provisions

1. The Terms and Conditions define the rules for using the Platform, including the terms and conditions for using the Contact Form, and also constitute the terms and conditions for services provided electronically, in accordance with the requirements of the Act on the provision of electronic services.
2. The platform is informational in nature and serves the business activities conducted by the Administrator, including contact with potential customers who are Users via the Contact Form, in accordance with the rules described in the Terms and Conditions.
3. It is not possible for the User to conclude a contract for the use of the Administrator’s services and products directly via the Platform. The final agreement may be concluded as a result of a request for quotation sent to the Administrator (e.g. via the Contact Form or by other means) and only after agreeing on the detailed terms and conditions of such an agreement – however, its conclusion and terms and conditions are regulated only by a separate agreement concerning a specific service.
4. The contact form allows you to send an enquiry to the Administrator in order to receive a response from them via at least one of the contact channels provided. This means that by entering your email address in the contact form field (and sending it to the Administrator), you consent to being contacted by the Administrator and receiving a response to the email address you have provided.
5. The rules and regulations are available free of charge at www.mrsolar.pl.

III. Using the Platform

1. To use the Platform, you need a device with Internet access to the Internet, with an up-to-date version of a web browser (recommended: Chrome, Safari, Opera, Firefox) that supports cookies, and, if using the Contact Form, an active email account.
2. The user shall bear the costs associated with accessing the Internet, in accordance with the agreement concluded with their telecommunications operator.
3. The user is obliged to use the Platform in accordance with generally applicable regulations and rules of social coexistence.

IV. Using the Contact Form

1 . In order to use the Contact Form, the User should:

a. open the Contact Form tab on the Service Provider’s Website,

b. fill in the contact form with the necessary details (name and surname, current e-mail address, subject) and enter the content of your question,

c. accept and confirm that you have read these terms and conditions,

d. confirm your willingness to receive a reply via at least one of the contact channels provided by clicking on the link to send the Contact Form.

2. The user is obliged to use the Contact Form in accordance with the provisions of law, the provisions of these regulations and good manners, in particular, but not exclusively, by:

a. not using vulgar or offensive content,

b. not infringing on the personal rights of the Administrator or third parties,

c. not interfering with the operation of the Platform,

3. When using the Contact Form, the user is obliged to send an enquiry on their own behalf and provide their real personal details.

4. The contact form is intended solely for correspondence related to the Administrator’s activities.

5. The Administrator provides Users with the possibility to use the Contact Form free of charge during the availability (operation) of the Service Provider’s Website.

6.Access to the Contact Form does not require registration or logging in.

V. Administrator’s responsibility

1. The Administrator makes every effort to ensure that the Platform functions correctly, but given the multitude and complexity of factors that may interfere with the operation of the software, as well as the publicly accessible nature of the Platform, it does not provide the User with any guarantees regarding its use or usefulness.
2. The Administrator shall not be liable for any malfunctions of the Platform caused by the operation of the User’s device, its failures, configuration or installed software, errors in use, incorrect installation, interruptions in Internet connectivity, power outages, server failures caused by random factors, hacker attacks and unauthorised interference by third parties, as well as the operation of malicious software and force majeure.
3. The Administrator reserves the right to introduce restrictions on the use of the Platform due to technical maintenance or work on changes to its functionality. At the same time, the Administrator will endeavour to ensure that such interruptions take place at night and last as short a time as possible.

VI. Personal Data Protection

1 . The Administrator is the controller of personal data provided via the Contact Form.

2. Detailed information on the processing of personal data by the Controller, acting as the personal data controller – including other purposes and grounds for data processing, as well as data recipients – can be found in the privacy policy available on the Platform – in accordance with the principle of transparency contained in the General Data Protection Regulation (EU) of the European Parliament and of the Council – „GDPR”.

3. The purpose of the processing by the Administrator of the User’s data provided by him/her in connection with the use of the Contact Form is to pursue the Administrator’s legitimate interest. The basis for the processing of personal data in this case is

a. voluntary consent given by the User in order to contact the Administrator (Article 6(1)(a) of the GDPR),

b. legitimate interest pursued by the Controller (Article 6(1)(f) of the GDPR) in the form of ensuring the possibility of pursuing potential claims.

4. Providing data by the User is voluntary, but at the same time necessary to use the Contact Form and establish contact with the Administrator.

5. When processing User data, the Administrator applies organisational and technical measures in accordance with the relevant provisions of law, including the use of SSL certificate encryption from the moment of logging into the Platform.

6. Your data will be processed, depending on what applies in each case and whichever occurs later, until:

a. the User or Administrator shall no longer be able to pursue claims related to the use of the Platform;

b. the User’s objection to the processing of their personal data is accepted – where the basis for data processing was the legitimate interest of the Controller.

7. The user has the right to request:

a. access to your personal data, including obtaining a copy of your data (Article 15 of the GDPR or, if applicable, Article 13(1)(f) of the GDPR),

b. rectification of your personal data (Article 16 of the GDPR),

c. erasure of your personal data (Article 17 of the GDPR),

d. restrictions on the processing of your data (Article 18 of the GDPR),

e. transfer your personal data (Article 20 of the GDPR),

and also:

f. object at any time to the processing of your data for reasons related to your particular situation – to the processing of personal data concerning you, based on Article 6(1)(f) of the GDPR – i.e. on the legitimate interests pursued by the controller (Article 21(1) of the GDPR).

8. In order to exercise the above rights, you may send an email to: mrsolar@mrsolar.pl.

9. If the User considers that their data is being processed unlawfully, they have the right to lodge a complaint with the President of the Personal Data Protection Office.

VII. Amendments to the Terms and Conditions

1. The Administrator reserves the right to amend the provisions of these Terms and Conditions at any time.
2. By accepting the terms and conditions, the user agrees to their content at the time of acceptance, which means that they have access to the current terms and conditions, which they can read and save.
3. Changes to the Terms and Conditions shall become effective upon publication of the new content on the Website or on the date specified in the notice of change to the Terms and Conditions or in accordance with the information on the effective date of the Terms and Conditions contained therein.

VIII. Final provisions

1. The applicable law is Polish law.
2. Any disputes between the Administrator and the User shall be settled by the court competent for the Administrator’s registered office.
3. The regulations shall enter into force on 13 March 2024.